In the world of Brooklyn plumbing, where the intricacies of pipes and fixtures intertwine with the daily lives of residents and businesses, one company stands out in its commitment to excellence: CID Plumbing. Our mission is simple yet profound: to be the best provider of plumbing solutions in New York City. But what does that entail?


Dive into our core values and practices that set us apart and make us the highest rated plumbing company in Brooklyn!

Jerry Gay: Owner and Operator of Brooklyn Based CID Plumbing


Customer-First Philosophy

CID Plumbing Putting the Customer First - Cartoon of Happy Customers

At CID Plumbing, our customers are our top priority. Every decision we make, every service we offer, is designed with the customer’s satisfaction in mind. Our impeccable five-star Google rating, backed by over 200 glowing reviews, is a testament to our unwavering dedication to our clients. Here’s how we ensure top-notch customer service:

  • Clear Communication: We believe in open dialogue. Whether it’s discussing a project, providing updates, or addressing concerns, we ensure our customers are always in the loop.

  • Commitment to Quality: Our work speaks for itself. We leave every site better than we found it, ensuring that our plumbing solutions stand the test of time.

  • Fair Pricing: We understand the value of hard-earned money. That’s why we ensure our pricing is competitive, transparent, and fair.

Transparency from the Get-Go

CID providing pricing transparency represented by a magnifying glass over a price sheet

Unlike many in our industry, we champion transparency. Before we even set foot on your property, we aim to provide a clear picture of what to expect:

  • Phone Estimates: Upon your call, we’ll request pictures of the issue. This allows us to diagnose the problem and provide a free estimate over the phone, saving you time and potential costs.

  • On-Site Diagnosis: If the issue can’t be discerned from photos, we dispatch our expert team for an on-site diagnosis. While there’s a nominal fee for this service, it’s waived if you choose to proceed with our recommended solutions.

Rooted in the Community

Brooklyn is more than just our base; it’s our home. We’re passionate supporters of local businesses and are deeply invested in the community’s well-being. When you choose CID Plumbing, you’re not just hiring a service provider; you’re partnering with a neighbor who genuinely cares about your success.

Direct Access to Experts

Cartoon of our superhero plumber at CID Plumbing standing onto of the world!

We understand the urgency and stress that plumbing issues can cause. That’s why, when you call CID Plumbing, you’re directly connected to a seasoned plumber. No intermediaries, no call centers—just straight-to-the-point expert advice.

Efficiency Meets Quality

Time is of the essence, especially when dealing with plumbing emergencies. Our commitment to efficiency is twofold:

  • State-of-the-Art Equipment: We continually invest in the latest plumbing technologies, from hydrojets and advanced cameras to ProPress tools. This not only ensures top-quality work but also expedites the process.

  • Well-Stocked Trucks: Our trucks are mobile warehouses, stocked with a vast array of parts. This minimizes trips to supply stores, ensuring faster job completion.

Professionalism at Its Best

From the moment our team arrives at your doorstep, you’ll experience professionalism like never before:

  • Respectful Interaction: We treat every client with the utmost respect, ensuring a pleasant experience throughout the project.

  • Clean Workspaces: We understand the sanctity of your space. Our team ensures cleanliness during and after the job, leaving no trace behind.


In conclusion, at CID Plumbing, we’re not just providing a service; we’re building lasting relationships based on trust, quality, and mutual respect. If you’re in NYC and seeking a plumbing partner who genuinely cares, look no further. We’re here to serve, to solve, and to satisfy.

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